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Frequently Asked Questions

Quick answers about what ContractGuard is, how it works, and what it can and can't do.

A tool that helps United Airlines flight attendants look up their JCBA rights instantly. You describe your situation and get the relevant contract sections in plain English — with exact citations, so you know where to look and what to say.
No. ContractGuard is for informational purposes only and does not constitute legal advice. It does not replace your Local Council representative. Always consult your rep before filing a grievance or taking action based on contract interpretation.
ContractGuard pulls directly from the JCBA text and cites the exact section every time. It's accurate for most common situations, but not infallible — contract language can be complex and context matters. Always verify before acting on anything important.
Yes. Your questions and history are only visible to you. ContractGuard does not share your data with your employer, the union, or any third party. See our Privacy Policy for full details.
Yes. ContractGuard is designed for mobile. You can also add it to your home screen for one-tap access — no App Store needed. See How It Works for step-by-step instructions for iPhone and Android.
Contract Guidance is for general JCBA questions — any time you want to look something up. Scheduling Defense is built for active scheduling situations. You chat back and forth to describe what's happening, then tap "Get My Defense Script" to get a structured analysis of whether the assignment is legal, what to say to Scheduling, and what compensation you're owed.
After chatting through your situation in Scheduling Defense, you tap the red "Get My Defense Script" button to generate a full analysis. It tells you whether the assignment is legal, gives you exact contract language to cite to Scheduling, and calculates what compensation you're owed. You can save, copy, or share the script from there.
Real grievance outcomes submitted by verified union representatives. It shows how similar situations were resolved — useful context, but not a guarantee your situation will go the same way. Every submission is reviewed before it appears.
No. ContractGuard helps you understand your rights and log incidents privately, but it cannot file a grievance on your behalf. Contact your Local Council representative to file. Use the Grievance Tracker to document the situation before you reach out.
There is a daily limit to keep the service running reliably for all members. Your remaining quota is shown after each response. The limit resets every 24 hours.